Privacy Policy

Twin Soul Alignment collects information you provide directly when using our services:

• ✦ Name and email address when you contact us or register
• ✦ Date, time, and place of birth for natal chart and destiny matrix calculations
• ✦ Messages and files shared through our chat support
• ✦ Payment information (processed securely by LavaTop — we never store card data)
• ✦ Usage data and cookies for improving your experience

• ✦ To provide personalized astrological readings and destiny matrix analyses
• ✦ To communicate with you via our chat and email
• ✦ To process payments and send order confirmations
• ✦ To improve our services and user experience
• ✦ To send updates about your readings (only with your consent)

Your data is stored securely using Supabase (hosted on AWS infrastructure with enterprise-grade encryption). We use industry-standard SSL/TLS encryption for all data transmission.

Birth data used for calculations is treated with the highest confidentiality and is never shared with third parties for marketing purposes.

We use essential cookies to maintain your session and guest token for chat functionality. These are stored locally in your browser and are not used for advertising.

You can disable cookies in your browser settings, though some features may not function correctly.

• ✦ Access the personal data we hold about you
• ✦ Request correction of inaccurate data
• ✦ Request deletion of your data ("right to be forgotten")
• ✦ Withdraw consent for data processing at any time
• ✦ Data portability — receive your data in a structured format

We retain your personal data for as long as necessary to provide our services. Chat history is retained for 12 months. You may request deletion at any time by contacting us.

We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.